Official Support & Inquiries
Contact Customer Care & Corporate Office
We are dedicated to providing prompt, transparent, and comprehensive support. Reach out through our official channels or send a direct inquiry below.
Direct Support Channels
Customer Support Email
support@globalcart-onlineshop.com
Response Time: Under 2 hours
Trust & Compliance Desk
compliance@globalcart-onlineshop.com
For merchant verification & security
International Telephone
+65 6800 4200
Mon–Sun: 24/7 Global Dispatch
Registered Corporate Office
Apex Global Cart International Pte. Ltd.
30 Cecil Street #21-05
Prudential Tower, Singapore 048716
30 Cecil Street #21-05
Prudential Tower, Singapore 048716
UEN: 202301984M
Service Level Commitment (SLA)
All buyer protection claims, payment disputes, and delivery status requests are assigned a unique tracking ticket and addressed by our compliance desk within guaranteed turnaround windows.
Send a Verified Support Ticket
Please include your relevant order number or store identifier if inquiring about an existing purchase.